Section 31
Compensation for non-conforming goods.
The Bureau of Indian Standards Act, 2016.
About this Act
An Act to provide for the establishment of a national standards body for the harmonious development of the activities of standardisation, conformity assessment and quality assurance of goods, articles, processes, systems and services and for matters connected therewith or incidental thereto.
Where a holder of licence or certificate of
conformity or his representative has sold any goods, article, process, system or service, which bears a
Standard Mark not conforming to the relevant standard, or with colourable imitation, the certified body or
licence holder or his representative shall be liable to compensate the consumer for the injury caused by
such non-conforming goods, article, process, system or service in such manner as may be prescribed.