Act Number: 68

Act Name: The Consumer Protection Act, 1986

Year: 1986

Enactment Date: 1986-12-24

Long Title: An Act to provide for the better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers disputes and for matters connected therewith.

Ministry: Ministry of Consumer Affairs, Food and Public Distribution

Department: Department of Consumer Affairs

Section 11: Jurisdiction of the District Forum.
    (1) Subject to the other provisions of this Act, the District Forum shall have jurisdiction to entertain complaints where the value of the goods or services and the compensation, if any, claimed 1[does not exceed rupees twenty lakhs.]
     (2) A complaint shall be instituted in a District Forum within the local limits of whose jurisdiction,--
         (a) the opposite party or each of the opposite parties, where there are more than one, at the time of the institution of the complaint, actually and voluntarily resides or 2[carries on business or] has a branch office or personally works for gain; or
         (b) any of the opposite parties, where there are more than one, at the time of the institution of the complaint, actually and voluntarily resides, or 3[carries on business or has a branch office], or personally works for gain, provided that in such case either the permission of the District Forum is given, or the opposite parties who do not reside, or 4[carry on business or have a branch office], or personally work for gain, as the case may be, acquiesce in such institution; or
         (c) the cause of action, wholly or in part, arises.
Notes:
1. Subs. by s. 7, ibid., for "does not exceed rupees five lakhs" (w.e.f. 15-3-2003)
2. Subs. by Act 50 of 1993, s. 9, for "carries on business or" (w.e.f. 18-6-1993).
3. Subs. by s. 9, ibid., for "carries on business" (w.e.f. 18-6-1993).
4. Subs. by s. 9, ibid., for carry on business (w.e.f 18-6-1993).
Scroll to Top