Section 16
Power of District Collector.
The Consumer Protection Act, 2019
About this Act
An Act to provide for protection of the interests of consumers and for the said purpose, to establish authorities for timely and effective administration and settlement of consumers' disputes and for matters connected therewith or incidental thereto
The District Collector (by whatever name called) may, on a
complaint or on a reference made to him by the Central Authority or the Commissioner of a regional
office, inquire into or investigate complaints regarding violation of rights of consumers as a class, on
matters relating to violations of consumer rights, unfair trade practices and false or misleading
advertisements, within his jurisdiction and submit his report to the Central Authority or to the
Commissioner of a regional office, as the case may be.