| 1 |
Short title, extent, commencement and application. | Read |
| 2 |
Definitions. | Read |
| 3 |
Central Consumer Protection Council. | Read |
| 4 |
Procedure for meetings of Central Council. | Read |
| 5 |
Objects of Central Council. | Read |
| 6 |
State Consumer Protection Councils. | Read |
| 7 |
Objects of State Council. | Read |
| 8 |
District Consumer Protection Council. | Read |
| 9 |
Objects of District Council. | Read |
| 10 |
Establishment of Central Consumer Protection Authority. | Read |
| 11 |
Qualifications, method of recruitment, etc., of Chief Commissioner and Commissioners. | Read |
| 12 |
Vacancy, etc., not to invalidate proceedings of Central Authority. | Read |
| 13 |
Appointment of officers, experts, professionals and other employees of Central Authority. | Read |
| 14 |
Procedure of Central Authority. | Read |
| 15 |
Investigation Wing. | Read |
| 16 |
Power of District Collector. | Read |
| 17 |
Complaints to authorities. | Read |
| 18 |
Powers and functions of Central Authority. | Read |
| 19 |
Power of Central Authority to refer matter for investigation or to other Regulator. | Read |
| 20 |
Power of Central Authority to recall goods, etc. | Read |
| 21 |
Power of Central Authority to issue directions and penalties against false or misleading advertisements. | Read |
| 22 |
Search and seizure. | Read |
| 23 |
Designation of any statutory authority or body to function as Central Authority. | Read |
| 24 |
Appeal. | Read |
| 25 |
Grants by Central Government. | Read |
| 26 |
Accounts and audit. | Read |
| 27 |
Furnishing of annual reports, etc. | Read |
| 28 |
Establishment of District Consumer Disputes Redressal Commission. | Read |
| 29 |
Qualifications, etc., of President and members of District Commission. | Read |
| 30 |
Salaries, allowances and other terms and conditions of service of President and members of District Commission. | Read |
| 31 |
Transitional provision. | Read |
| 32 |
Vacancy in office of member of District Commission. | Read |
| 33 |
Officers and other employees of District Commission. | Read |
| 34 |
Jurisdiction of District Commission. | Read |
| 35 |
Manner in which complaint shall be made. | Read |
| 36 |
Proceedings before District Commission. | Read |
| 37 |
Reference to mediation. | Read |
| 38 |
Procedure on admission of complaint. | Read |
| 39 |
Findings of District Commission. | Read |
| 40 |
Review by District Commission in certain cases. | Read |
| 41 |
Appeal against order of District Commission. | Read |
| 42 |
Establishment of State Consumer Disputes Redressal Commission. | Read |
| 43 |
Qualifications, etc., of President and members of State Commission. | Read |
| 44 |
Salaries, allowances and other terms and conditions of service of President and members of State Commission. | Read |
| 45 |
Transitional provision. | Read |
| 46 |
Officers and employees of State Commission. | Read |
| 47 |
Jurisdiction of State Commission. | Read |
| 48 |
Transfer of cases. | Read |
| 49 |
Procedure applicable to State Commission. | Read |
| 50 |
Review by State Commission in certain cases. | Read |
| 51 |
Appeal to National Commission. | Read |
| 52 |
Hearing of appeal. | Read |
| 53 |
Establishment of National Consumer Disputes Redressal Commission. | Read |
| 54 |
Composition of National Commission. | Read |
| 55 |
Qualifications, etc., of President and members of National Commission. | Read |
| 56 |
Transitional provision. | Read |
| 57 |
Other officers and employees of National Commission. | Read |
| 58 |
Jurisdiction of National Commission. | Read |
| 59 |
Procedure applicable to National Commission. | Read |
| 60 |
Review by National Commission in certain cases. | Read |
| 61 |
Power to set aside ex parte orders. | Read |
| 62 |
Transfer of cases. | Read |
| 63 |
Vacancy in office of President of National Commission. | Read |
| 64 |
Vacancies or defects in appointment not to invalidate orders. | Read |
| 65 |
Service of notice, etc. | Read |
| 66 |
Experts to assist National Commission or State Commission. | Read |
| 67 |
Appeal against order of National Commission. | Read |
| 68 |
Finality of orders. | Read |
| 69 |
Limitation period. | Read |
| 70 |
Administrative control. | Read |
| 71 |
Enforcement of orders of District Commission, State Commission and National Commission. | Read |
| 72 |
Penalty for non-compliance of order. | Read |
| 73 |
Appeal against order passed under section 72. | Read |
| 74 |
Establishment of consumer mediation cell. | Read |
| 75 |
Empanelment of mediators. | Read |
| 76 |
Nomination of mediators from panel. | Read |
| 77 |
Duty of mediator to disclose certain facts. | Read |
| 78 |
Replacement of mediator in certain cases. | Read |
| 79 |
Procedure for mediation. | Read |
| 80 |
Settlement through mediation. | Read |
| 81 |
Recording settlement and passing of order. | Read |
| 82 |
Application of Chapter. | Read |
| 83 |
Product liability action 84. Liability of product manufacturer. | Read |
| 84 |
Liability of product manufacturer | Read |
| 85 |
Liability of product service provider. | Read |
| 86 |
Liability of product sellers. | Read |
| 87 |
Exceptions to product liability action. | Read |
| 88 |
Penalty for non-compliance of direction of Central Authority. | Read |
| 89 |
Punishment for false or misleading advertisement. | Read |
| 90 |
Punishment for manufacturing for sale or storing, selling or distributing or importing products containing adulterant. | Read |
| 91 |
Punishment for manufacturing for sale or for storing or selling or distributing or importing spurious goods. | Read |
| 92 |
Cognizance of offence by court. | Read |
| 93 |
Vexatious search. | Read |
| 94 |
Measures to prevent unfair trade practices in e-commerce, direct selling, etc. | Read |
| 96 |
Compounding of offences. | Read |
| 97 |
Manner of crediting penalty. | Read |
| 95 |
Presidents, members, Chief Commissioner, Commissioner and certain officers to be public servants. | Read |
| 98 |
Protection of action taken in good faith. | Read |
| 99 |
Power to give directions by Central Government. | Read |
| 100 |
Act not in derogation of any other. | Read |
| 101 |
Power of Central Government to make rules. | Read |
| 102 |
Power of State Government to make rules. | Read |
| 103 |
Power of National Commission to make regulations. | Read |
| 104 |
Power of Central Authority to make regulations. | Read |
| 105 |
Rules and regulations to be laid before each House of Parliament. | Read |
| 106 |
Power to Remove Difficulties. | Read |
| 107 |
Repeal and savings. | Read |
