Section 17
Complaints to authorities.
The Consumer Protection Act, 2019
About this Act
An Act to provide for protection of the interests of consumers and for the said purpose, to establish authorities for timely and effective administration and settlement of consumers' disputes and for matters connected therewith or incidental thereto
A complaint relating to violation of consumer rights or unfair trade
practices or false or misleading advertisements which are prejudicial to the interests of consumers as a
class, may be forwarded either in writing or in electronic mode, to any one of the authorities, namely, the
District Collector or the Commissioner of regional office or the Central Authority.